Lobby Greeter

Lobby Greeter Volunteers work in the Eric Rood Administration Center lobby. Under general supervision Lobby Greeter Volunteers greet and provide assistance to the citizens/general public coming to the County building.

FUNCTIONS

• Volunteer Greeters provide customer service that is knowledgeable and courteous
• Volunteer Greeter acts as a principle point of reference and assistance to citizens/general public
• Volunteer Greeters should have a sincere desire to communicate effectively and provide assistance as needed.
• Volunteer Greeter responsibilities normally last for 1 to 4 hours in length
• Volunteer Greeters should always act as ambassadors of Nevada County and are expected to speak positively regarding County services and staff

DUTIES & RESPONSIBILITIES

• Be available to answer questions and direct people to a department, meeting or event
• ID volunteer badge must be worn at all times
• Greeters should greet citizens cheerfully and sincerely
• Answer questions and provide information as needed
• Provide directions to the appropriate department to get a question answered or problem resolved

PERSONAL QUALIFICATIONS & SKILLS

• Ability and enthusiasm for working with the public
• Ability to articulate with clear speaking voice
• Must be able to use the computer on a basic level, read directions, search the Internet for information.
• Greeters must be able to sit at a desk
• Dependable, reliable and responsible
• Works well with minimal supervision and structure
• Ability to process written and spoken information
• Polite, poised, patient, friendly and even-tempered
• At times, ability to deal with unpleasant or impolite participants and complaints
• Ability to put people at ease

BENEFITS

• Work in a friendly non-competitive environment
• Contribute to the success of the community
• Feel valued and appreciated for volunteer service
• Learn about County functions and service offerings

EXPRESS INTEREST in this opportunity and we'll get in touch with you about next steps.Or call 530-265-1703.